After my husband and I separated, my son obviously found this extraordinarily difficult. As an only child he had nobody to confide in .. Louise was his ‘safe haven’ to discuss all of his worries and anguish. She became his voice and was able to explain to both of us as parents, what we needed to do to lessen the impact. She was able to also cover issues that we were unable to discuss with each other, given the emotionally charged situation we were in. With Louise’s fantastic support we were able to piece together new lives and living arrangements, which my son was able to understand and deal with. She made a huge difference and I will always be grateful!